PLAYER SETUP

Simple setup in just a few minutes

Setting up your digital screen is easier than ever. In three simple steps, choose your hardware, add the player and start your content.

02

Add your player

Link the installed player to your NEXON Vision account using its 9-digit code.

01

Create an account or sign in

Register with NEXON Vision or sign in to your account, then open the Screens section.

02

Add a screen

Click Add screen and enter the 9-digit code shown by the player or printed on its sticker.

03

Name the player

Give it a clear name, confirm and the player will appear in your account.

03

Add and start your content

Prepare what you want to show and send it to the player. Playback starts automatically.

01

Choose a screen

Open Screens in your dashboard and select the connected device.

02

Upload content

Open the content selector, go to the Files tab and upload video, images or audio.

03

Start playback

Select one file to play on a loop, or select several files — the system will offer to create a playlist and assign it to the screen.

Questions and answers

Quick answers about equipment, connection and getting started

Which TVs and players can I use?

TVs with Android TV or Google TV, and any boxes or sticks running these systems, regardless of brand or certification. You can connect such a player to another TV or monitor via HDMI.

How do I find out which operating system my TV uses?

Open your TV settings and look for device or system information — menu names vary by model. You can also check the operating system in your model’s specifications on the manufacturer’s website. For Android TV or Google TV, follow the TV installation guide. If your TV uses another system, such as Tizen, webOS or VIDAA, connect an Android TV or Google TV box via HDMI.

Do I have to buy NEXON Player?

No. Use an Android TV / Google TV player or TV you already have, or buy one from a store of your choice. NEXON Player is simply a ready-to-use alternative.

How do I install the app and connect a screen?

Choose your device above and follow its instructions for Downloader or USB installation. Then add the device code in your account. NEXON Player already has the app installed.

Where can I find the connection code?

The 9-digit code appears on the device when NEXON Vision starts with an internet connection. For NEXON Player, you can also find it on the box. The Downloader code 8647509 installs the app; it does not connect the screen.

How do I play my first video or music?

Open the connected device in Screens. In the content selector, go to Files, upload your content and select one file to play on a loop or several files to create a playlist and assign it to the screen. A channel is not required for a simple start.

What happens without internet?

Video, image and audio files already downloaded to the device can play offline. An internet connection is needed to update content, manage devices remotely, display websites and play online streams.

How do I set up automatic startup?

NEXON Player is already configured. On other devices, allow automatic startup and background activity, and disable sleep where available. Restart the device and check that playback resumes. See your device instructions for details.

Can I use the service for free?

Yes. The Free plan provides basic video, audio and image playback. See the pricing page for included features and current limits.

How do I order a ready-to-use NEXON Player?

Choose a model in the catalogue and contact us to order. Include the quantity, country and delivery city so we can confirm availability, cost and delivery times.