for providing access to the NEXON Vision service
Last updated: April 24, 2026
This Public Agreement (Offer) defines the terms for granting access to the NEXON Vision software service in SaaS format for legal entities, sole proprietors, and other business entities.
If the Customer is registered in Ukraine, the Provider under this Agreement is NEXON Ukraine LLC. If the Customer is registered outside Ukraine, the Provider under this Agreement is NEXON Systems Sp. z o.o., Poland.
The language of the website, interface, this page, or communication with the Customer does not determine the party to the Agreement, applicable law, payment currency, or taxation procedure. The party to the Agreement is determined by the Customer's country of registration.
This Agreement is intended for commercial use of the Service. If services are ordered by an individual not for entrepreneurial or professional activity, additional consumer protection rules may apply to such order.
Service — the Digital Signage software complex "NEXON Vision", available via the Internet at https://nexon.vision, as well as through related domains, applications, APIs, and software modules.
Services — provision of remote access to the Service's functional capabilities to the Customer, including management of screens, devices, playlists, schedules, content, users, and other available functions.
Customer — a legal entity, sole proprietor, or other business entity that has accepted the terms of this Agreement.
Provider — the relevant company of the NEXON group, determined depending on the Customer's country of registration: NEXON Ukraine LLC for Customers from Ukraine, or NEXON Systems Sp. z o.o. for Customers from other countries.
Account — the Customer's or its authorized user's account created in the Service.
Content — any materials that the Customer uploads, creates, places, or broadcasts through the Service, including images, videos, texts, web pages, links, logos, prices, menus, advertising materials, and other data.
Tariff — terms of payment for the Services, which may depend on the number of screens, devices, users, functional modules, payment period, level of support, or other parameters.
2.1. For Customers from Ukraine, this document is a public offer in accordance with Articles 633, 641, and 642 of the Civil Code of Ukraine.
2.2. For Customers outside Ukraine, this document constitutes standard terms for the provision of electronic services and SaaS access, accepted by the Customer through acceptance.
2.3. Acceptance of this Agreement is any of the following actions:
2.4. From the moment of acceptance, the Agreement is considered concluded between the Customer and the relevant Provider and does not require signing of a paper copy unless otherwise expressly agreed by the Parties.
2.5. The person performing acceptance on behalf of the Customer confirms that they have sufficient authority to act on behalf of such Customer.
3.1. The Provider grants the Customer access to the NEXON Vision Service on the terms of the chosen Tariff, and the Customer undertakes to use the Service in accordance with this Agreement and to pay for the Services in a timely manner.
3.2. The Services are provided remotely via the Internet. The Provider does not transfer to the Customer exclusive intellectual property rights to the Service, software code, design, databases, trademarks, or other intellectual property objects.
3.3. The Customer is granted a limited, non-exclusive, revocable, and non-transferable right to use the Service during the paid period and within the limits of the chosen Tariff.
3.4. Unless otherwise expressly agreed in writing, the Services do not include: supply of equipment, installation, network configuration, creation of advertising content, administration of the Customer's screens, advertising placement, legal review of content, or warranties for the operation of third-party websites or services.
4.1. Access to paid functionality is activated after receipt of payment or under other terms expressly agreed by the Provider.
4.2. The Customer is independently responsible for the availability of compatible equipment, stable Internet connection, proper power supply, correct device settings, and the relevance of their contact information.
4.3. The technical infrastructure of the Service is hosted on servers in the European Union, in particular at the DigitalOcean data center in Frankfurt am Main, Germany. This applies to all Customers regardless of their country of registration.
4.4. The Provider has the right to update, modify, improve, or temporarily restrict individual functions of the Service, if necessary for technical support, security, development of the Service, or compliance with legal requirements.
4.5. The Provider strives to ensure stable operation of the Service but does not guarantee uninterrupted or error-free availability of the Service unless a different level of availability is expressly agreed in a written SLA.
4.6. Scheduled or emergency technical works may temporarily restrict access to the Service. Where possible, the Provider notifies Customers of significant scheduled works in advance.
5.1. The Customer is responsible for keeping logins, passwords, access keys, and other authentication means safe.
5.2. All actions performed through the Customer's Account are considered actions of the Customer, unless the Customer proves that access was obtained by third parties through no fault of their own.
5.3. The Customer is obliged to immediately notify the Provider of suspicion of unauthorized access, password loss, device compromise, or security incident.
5.4. The Provider has the right to temporarily block the Account or individual functions if there is suspicion of hacking, unauthorized access, security violation, fraud, or other material breach of this Agreement.
6.1. The Customer retains all rights to the Content they upload or place in the Service.
6.2. The Customer grants the Provider a technical license to store, copy, process, convert, transmit, cache, and reproduce the Content solely to the extent necessary for the provision of the Services.
6.3. The Customer warrants that they have all necessary rights, permissions, and licenses to use the Content, including rights to images, videos, music, fonts, trademarks, personal data, and advertising materials.
6.4. It is prohibited to use the Service to place, store, or broadcast Content that:
6.5. The Provider does not perform preliminary legal moderation of the Customer's Content but has the right to restrict access to the Content or delete it if it receives a justified complaint, a request from a competent authority, or independently identifies an obvious violation of this Agreement or legislation.
6.6. To report illegal Content or violations of third-party rights, please contact [email protected] with the link, description of the violation, evidence, and contact details of the applicant.
7.1. The cost of the Services is determined by the Provider's Tariffs, commercial offer, invoice, or other agreed document.
7.2. Unless otherwise specified in the invoice, the Services are paid on the terms of 100% prepayment.
7.3. For Customers from Ukraine, payment is made to the account of NEXON Ukraine LLC in UAH, unless otherwise agreed by the Parties.
7.4. For Customers outside Ukraine, payment is made to the account of NEXON Systems Sp. z o.o. in the currency specified in the invoice or commercial offer.
7.5. Taxes, VAT, reverse charge, withholding tax, bank fees, and other mandatory payments apply in accordance with the legislation of the country of the relevant Provider, the Customer's country, and the conditions of the specific transaction.
7.6. If the Customer is a VAT payer in the EU, they are obliged to provide a correct VAT ID before the invoice is issued. The Customer is responsible for the accuracy of the tax data they provide to the Provider.
7.7. The paid period begins from the date of activation of access or from another date specified in the invoice or commercial offer.
8.1. The Services are considered provided at the moment of providing the Customer with the technical ability to use the Service during the relevant paid period.
8.2. For Customers from Ukraine, the act of services rendered may be drawn up in electronic or paper form. If within 5 business days after the end of the reporting period the Customer has not provided reasoned written objections, the Services are considered fully accepted.
8.3. For Customers outside Ukraine, an invoice and/or electronic information about active access to the Service may confirm the fact of provision of the Services, unless otherwise required by applicable law or agreed by the Parties.
9.1. In case of late payment, the Provider has the right to suspend or restrict access to the Service.
9.2. The Provider has the right to immediately restrict access to the Service in case of material breach of the Agreement, security threat, use of the Service for illegal activities, or receipt of a mandatory request from a competent authority.
9.3. If payment is absent for 90 calendar days after the end of the last paid period, the Provider has the right to permanently delete the Customer's Account, Content, settings, playlists, schedules, and other data without the possibility of recovery.
9.4. The Customer is independently responsible for timely saving copies of their Content and other information if such information is needed by them after the end of the use of the Service.
10.1. Processing of personal data is carried out in accordance with the Privacy Policy posted on the Service's website.
10.2. If the Customer uploads personal data of third parties to the Service or grants access to its employees, contractors, or representatives, the Customer is responsible for the existence of an appropriate legal basis for such processing.
10.3. In relations regarding personal data that the Customer uploads or processes through the Service as a controller, the Provider may act as a data processor. In such case, the Data Processing Agreement (DPA) included in the Privacy Policy or posted separately on the Service's website applies.
11.1. All rights to the Service, software, interface, design, trademarks, logos, documentation, and other materials of the Provider belong to the Provider or its rights holders.
11.2. The Customer is prohibited from copying, modifying, decompiling, reverse engineering, selling, leasing, sublicensing, or otherwise commercially using the Service outside the scope of this Agreement.
11.3. The Provider has the right to use the name and logo of the Customer in client lists, presentations, or on the website, unless the Customer has notified the Provider of the prohibition of such use.
12.1. Basic technical support is provided via email [email protected] or other channels specified by the Provider.
12.2. Response time, priority of requests, extended support, training, integrations, or individual customizations may be provided under separate terms.
12.3. Support does not include resolution of issues caused by the Customer's equipment, Internet provider, third-party software, incorrect settings, device damage, or actions of third parties.
13.1. The Service is provided on an "as is" and "as available" basis, unless otherwise expressly agreed by the Parties.
13.2. The Provider is not liable for the Customer's Content, the legality of its use, the effectiveness of advertising campaigns, sales volume, profit, operation of the Customer's equipment, quality of Internet connection, or operation of third-party services.
13.3. The Provider is not liable for indirect damages, lost profits, loss of income, loss of reputation, loss of data, business interruption, or claims of third parties, except in cases where such limitation is directly prohibited by applicable law.
13.4. The aggregate liability of the Provider for any claims related to this Agreement is limited to the amount of Services actually paid by the Customer for the last 3 months, but in any case not more than the equivalent of 100 EUR. For Customers from Ukraine, such amount is determined and paid in UAH at the official exchange rate of the National Bank of Ukraine on the date of payment, unless another procedure is established by mandatory provisions of law.
13.5. Limitations of liability do not apply in cases where their application is directly prohibited by mandatory provisions of applicable law.
14.1. The Parties are released from liability for non-performance or improper performance of obligations if it is the result of circumstances of force majeure, including war, hostilities, terrorist acts, natural disasters, fires, epidemics, decisions of authorities, cyberattacks, large-scale Internet outages, disruptions in the operation of data centers, energy systems, payment systems, or other events beyond the reasonable control of the Party.
14.2. The Party affected by force majeure must notify the other Party within a reasonable period.
15.1. The Agreement is valid from the moment of acceptance and during the period of use of the Service by the Customer.
15.2. The Customer may terminate the use of the Service at any time, but paid funds are non-refundable unless otherwise agreed by the Parties or required by applicable law.
15.3. The Provider has the right to terminate or suspend the provision of the Services in cases provided for by this Agreement.
16.1. The Provider has the right to amend this Agreement by publishing a new version on the Service's website.
16.2. Amendments take effect from the moment of publication, unless another date is specified in the new version. Continued use of the Service after the amendments take effect means the Customer's consent to the new version of the Agreement.
16.3. Material changes that significantly affect the rights or obligations of the Customer are, where possible, notified through the Service or by email.
17.1. For Customers from Ukraine, this Agreement is governed by the legislation of Ukraine. The place of conclusion of the Agreement is the city of Dnipro, Ukraine, unless otherwise determined by mandatory provisions of law.
17.2. For Customers outside Ukraine, this Agreement is governed by the legislation of the Republic of Poland, unless otherwise expressly agreed by the Parties or required by mandatory provisions of applicable law.
17.3. The Parties strive to resolve disputes through negotiations. If a dispute cannot be resolved through negotiations, it is referred for consideration to the competent court at the location of the relevant Provider, unless otherwise established by mandatory provisions of law.
NEXON Ukraine LLC
EDRPOU: 42079392
Address: 49000, Ukraine, Dnipro, Shmidta Str., bldg. 15, office 304/1
IBAN: UA283052990000026009050299423
Bank: JSC CB "PrivatBank"
MFO: 305299
VAT payer
Tax ID: 420793904625
Email: [email protected]
Phone: +380 50 920 70 00
NEXON Systems Sp. z o.o.
Address: ul. Legionowa 31A, 01-343 Warszawa, Poland
NIP / VAT UE: PL5223365741
KRS: 0001225896
REGON: 544114656
Bank account / IBAN: 76 1090 1014 0000 0001 6597 6429
Email: [email protected]
Phone: +48 514 908 198